Parent or guardian lost their job

The University of Louisville's Office of Financial Aid staff is dedicated to providing students and their families with courteous and efficient financial services while complying with all federal, state and university policies. Our goal is to help you explore your options and make your academic goals more affordable.

The Office of the Bursar is committed to providing students, families, and the University community support in meeting their financial obligations to the University while serving in an environment of equality, responsibility and dignity.

Our office provides a variety of services in support of students, including:
• Assistance with a student concern, advocacy, or student grievance,
• Filing of a student complaint,
• Requesting an absence notification,
• Assistance with withdrawal or compassionate withdrawal,
• Assistance with a conduct situation (Code of Student Conduct),
• Requesting a student conduct record check,
• Requesting student emergency funds,
• Assistance with a Title IX situation (Student Sexual Misconduct Policy), and
• Requesting suicide prevention training (QPR training or AFSP "It's Real" training), or other information related to Cards SPEAK

If you need assistance but do not know where to go for help, contact the Dean of Students office.

The University of Louisville’s Student Success Coordinators are a resource for students that need extra assistance navigating their college experience, overcoming obstacles and completing the path to graduation. We work collaboratively with faculty, advisors and other student services staff to provide guidance and support to students that are experiencing academic, financial or personal difficulties. If there are issues, big or small, impeding a student’s progress toward attaining his or her college degree, we are here to help.

The goal of the Cardinal Cupboard is to increase accessibility to affordable nutritional items so that students in need may reduce their financial burden. It accomplishes this goal through fundraising, food drives, and distribution of food and health products.
Open weekdays 9 AM-5 PM or by appointment.

The UofL Free Store is a space for the free exchange of clean, useful items. All students & employees are welcome to "shop" for free clothing, shoes, accessories, linens, electronics, small appliances, household items, bath & beauty supplies, books & media, school & art supplies, and more. Reuse, reuse, reuse! Donations are accepted any time we are open or 24/7 in our outdoor red donations bins. Help us keep useful stuff out of the landfill while helping those in need! Volunteers are always welcome to keep the store open and tidy while sorting donations. UofL promotes an inclusive environment for all, regardless of gender identity and/or gender expression. The Free Store is a Transgender-Friendly space. The Free Store is located in SAC W303C, just down the hall from the Cardinal Cupboard on the 3rd floor of SAC West. Regular hours are Mondays, Wednesdays & Fridays 11am-1pm. The Free Store is closed whenever the university is not in session.